Refund policy

RETURNS AND WARRANTY POLICY

If you have changed your mind about a purchase, and the product is in new condition, please contact us within 30 days of receiving the item to organize a return.
If the item is damaged or faulty, please contact us within 30 days of receiving the item to organize a return.
Returns can be processed by mail or in store. Mailing a return may incur extra fees depending on the reason for return.
Warranties are covered by manufacturers.
If an item is damaged during transport delivery, it is preferred you do not accept the package, please contact us if you have any concerns.
Any other shipping related issues please contact our email info@sieffsmusic.com or one of our stores during business hours.